Privacy Policy

1. Introduction

Khanqah International ("we", "us", "our") operates the Mushq Budj website (mushqbudj.com). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. Information We Collect

Information you provide directly: When you create an account, make a purchase, submit content, or contact us, we may collect your name, email address, phone number, payment details, and any content or files you submit.

Information collected automatically: When you visit our website, we may automatically collect certain data including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, and time spent on pages. This data is collected through cookies, server logs, and similar technologies.

3. How We Use Your Information

We use the information we collect to provide and maintain our website and services; process purchases and deliver digital or physical products; manage your account and authenticate your identity; communicate with you about your orders, submissions, or inquiries; send editorial updates and newsletters (with your consent); improve our website, content, and user experience; detect and prevent fraud or abuse; and comply with legal obligations.

4. Payment Information

Payments are processed securely through our payment partner, Razorpay. We do not store your full credit card or debit card details on our servers. Payment processing is subject to Razorpay's own privacy policy and security standards, which comply with PCI DSS requirements.

5. Cookies & Tracking

We use cookies and similar technologies for essential website functionality (session management, authentication), remembering your preferences, and understanding how visitors use our website through analytics. You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

6. Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating the website (such as payment processors, email service providers, and hosting providers), but only to the extent necessary for them to perform their services. We may also disclose information if required by law or to protect our rights, safety, or property.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure password hashing, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to access the personal data we hold about you; request correction of inaccurate information; request deletion of your personal data (subject to legal obligations); withdraw consent for communications at any time; and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: contact@thekhanqah.org
Phone / WhatsApp: +91-8899921113
Hours: Mon–Fri, 10:00 AM to 4:00 PM